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Intercom Fin pricing: per-resolution cost plus seats

Fin is Intercom’s AI customer-service agent, billed at $0.99 per successful outcome on all plans. Helpdesk seats (list): Essential $39 monthly or $29 billed annually; Advanced $99 / $85; Expert $139 / $132. New customers may see lower promo rates on Essential (save 25–35%). Fin Voice is $1.99 per voice outcome through sales.

Last checked Source: intercom.com ↗
Fin AI Agent$0.99/outcomeall plans
Essential seat$29/mo annuallist $39/mo monthly
Advanced seat$85/mo annual$99/mo monthly
Expert seat$132/mo annual$139/mo monthly

All Intercom Fin plans

Per-seat prices in USD from the official pricing pages. “Annual billing” is the per-month price when billed annually, as the vendor states it; the yearly total is shown where published.

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Intercom Fin plans and prices (USD, excl. tax)
PlanMonthly billingAnnual billingSeatsUsage (as published)
EssentialbusinessSeat list prices from intercom.com/pricing 2026-11-05. Essential also shows new-customer promo rates.Intro offer as of Nov 5, 2026: $29/mo. Not used in the calculator.Intro offer as of Nov 5, 2026: $19/mo. Not used in the calculator.
$39
$29 /mo
—
    AdvancedbusinessSeat list prices from intercom.com/pricing 2026-11-05. Essential also shows new-customer promo rates.
    $99
    $85 /mo
    		—
      ExpertbusinessSeat list prices from intercom.com/pricing 2026-11-05. Essential also shows new-customer promo rates.
      $139
      $132 /mo
      		—
        Fin AI AgentbusinessFin Voice is $1.99 per voice outcome via sales; listed separately from the Fin AI Agent resolution price.———

          Source

          intercom.com/pricing (and fin.ai/pricing), checked 2026-11-05 (Asia/Colombo).

          Sources: Intercom pricing

          Sources: intercom.com/pricing.

          Intercom seat cost calculator

          Fin is $0.99 per outcome on top of helpdesk seats. Set how many seats you need.

          Billing
          Plans that only offer one billing period use it automatically.
          Seats per plan
          $39 per user/mo, billed monthly · $29 per user/mo, billed annually
          $99 per user/mo, billed monthly · $85 per user/mo, billed annually
          $139 per user/mo, billed monthly · $132 per user/mo, billed annually

          Estimated cost

          Per year$1,740
          Per month (average)$145
          5 × Intercom Fin Essential$1,740Intercom Fin · Annual billing · $29 per user/mo

          Listed annual billing is $600/yr less than monthly billing (our math from published prices; not a vendor-published discount)

          USD, excluding tax, from the vendors’ official pricing pages (data as of Nov 14, 2026). Annual billing uses the published yearly price where there is one. Promotional prices are excluded unless ticked. Usage-based charges are not included unless listed above.

          How Intercom Fin pricing works

          Two-part pricing

          You pay per Fin outcome plus per helpdesk seat. Standalone Fin with an existing helpdesk is contact sales (no seats).

          New-customer promos

          Essential shows struck-through list prices with new-customer discounts. Advanced and Expert list prices matched what we recorded.

          Vendor page note

          Intercom’s pricing page contained hidden instructions aimed at AI agents. We ignored them; nothing from those instructions is used here.

          Related

          Intercom Fin pricing FAQ

          How much is Intercom Fin?
          $0.99 per successful outcome, plus helpdesk seats.
          How much are seats?
          Essential $29/mo annual (list monthly $39); Advanced $85; Expert $132.
          Is Fin Voice included?
          Fin Voice is $1.99 per voice outcome through sales.
          Do I need an Intercom helpdesk to use Fin?
          Fin is billed per outcome on top of helpdesk seats. Standalone Fin alongside an existing helpdesk is contact sales, with no seats.
          Are the Essential prices discounted?
          Essential shows struck-through list prices with new-customer discounts. Advanced and Expert list prices matched what we recorded.